shopsyra.uk

Terms of Service

Terms of Service

Effective Date: July 3, 2026

Overview

Welcome to ShopSyra. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to ShopSyra.

ShopSyra operates the website https://shopsyra.uk/ and offers a range of pet products and accessories through our online store. Our ecommerce platform is powered by WordPress, enabling us to provide a secure and reliable online shopping experience.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, you should not access or use our Services.

1. Eligibility and Account Responsibility

By using our website, you confirm that you are at least the age of majority in your country or region of residence.

If you create an account with ShopSyra, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities that occur under your account.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

2. Products and Availability

ShopSyra offers pet supplies and related accessories for sale through our online store.

We strive to ensure that product descriptions, specifications, images, and pricing are accurate. However, we cannot guarantee that every description or image is completely error-free, and product colours may vary depending on your screen settings.

We reserve the right to:

  • Add, modify, or discontinue products at any time.
  • Limit product quantities.
  • Correct pricing or description errors.

3. Orders and Payments

Placing an order on our website constitutes an offer to purchase.

Orders are accepted only after payment has been successfully processed and an order confirmation has been sent.

ShopSyra reserves the right to:

  • Refuse or cancel any order.
  • Limit purchase quantities.
  • Cancel orders suspected of fraud, unauthorized activity, or misuse.

If your order is cancelled after payment, any applicable refund will be processed using the original payment method.

4. Pricing and Taxes

All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.

Unless otherwise stated, prices do not include:

  • Shipping fees
  • Applicable sale taxes

By completing your purchase, you agree to pay all applicable charges associated with your order.

5. Shipping and Delivery

ShopSyra is an online-only store.

We currently deliver to the destinations listed during checkout.

Estimated delivery times are provided for convenience only and may vary depending on the shipping carrier.

Once an order has been handed over to the shipping carrier, delivery times are beyond our direct control.

We are not responsible for delays resulting from:

  • Courier or postal services
  • Customs processing
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

Please refer to our Shipping Policy for complete shipping information.

6. Returns and Refunds

Our Returns & Refund Policy explains the conditions under which products may be returned or refunded.

Please review that policy before making a purchase.

7. Intellectual Property

All content available on ShopSyra, including but not limited to:

  • Text
  • Images
  • Product descriptions
  • Logos
  • Graphics
  • Website layout and design

is owned by ShopSyra or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services for your convenience.

We do not control or endorse those third-party websites and are not responsible for their content, privacy practices, or services.

Your use of third-party websites is entirely at your own risk.

9. WordPress Platform

Our online store is powered by WordPress (WooCommerce), which provides the ecommerce platform that enables us to sell our products.

Although WordPress powers our website, all purchases, customer support, product warranties, returns, and order fulfilment are handled solely by ShopSyra.

WordPress is not responsible for:

  • Product quality
  • Shipping
  • Customer support
  • Returns or refunds

10. Customer Reviews and Feedback

If you submit reviews, suggestions, comments, or other feedback, you grant ShopSyra a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, and display that content for marketing, promotional, or business purposes.

You confirm that your submissions:

  • Are truthful and accurate.
  • Do not infringe the rights of others.
  • Do not violate any applicable laws.

11. Prohibited Uses

You agree not to use our website or services for any unlawful or prohibited purpose, including but not limited to:

  • Violating any applicable laws or regulations.
  • Infringing intellectual property rights.
  • Uploading viruses or malicious software.
  • Attempting to gain unauthorized access to our systems.
  • Providing false or misleading information.
  • Interfering with the operation or security of the website.

Violation of these Terms may result in suspension or termination of your access to our services.

12. Limitation of Liability

To the fullest extent permitted by applicable law, ShopSyra shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid for the relevant order.

13. Indemnification

You agree to indemnify, defend, and hold harmless ShopSyra, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the website.
  • Your violation of any applicable laws or third-party rights.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws.

15. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our business, legal obligations, or website functionality.

Updated versions will be published on this page with the revised Effective Date.

Your continued use of our website after any changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

ShopSyra

Website: https://shopsyra.uk/

Email: info@shopsyra.uk

Phone: +44 7490302744

Address: 3 Glynne Street Wales,
cardiff, CF11 9NS, United Kingdom